North West · 2026 assessment · Rank #16 of 36
“The New World”
At a glance
Strongest pillar
75% of available points
Needs most attention
63% of available points
National position
#1615 states score above
Zone position
#22 of 7 in North West
Equal scores are ordered alphabetically. Pillar ties follow framework order.
2026 · Sample data
The headline
Jigawa sits in the Developing of the 2026 assessment. Its digital governance is strongest in Transparency and Citizen Engagement, where much of the expected evidence is already in place.
The greatest opportunity lies in Digital Service Delivery and Integration. A mix of complete and partial evidence suggests steady progress, with clear room to finish what has been started.
15 states score above Jigawa nationally.
Four pillars
Four equally weighted pillars make up the overall score. Each bar shows how much of that pillar’s available evidence was found.
Indicator findings
Choose a pillar to read what was found for each indicator and the recommended next step.
Digital Presence is well developed with gaps, earning 63% of available points. Fully met: Government Domain Coherence.
FindingJigawa meets this measure in part: some evidence of availability and functionality of the official state government website was found, but it was incomplete or inconsistent.
RecommendationKeep an official, secure state website online with clear ownership, working pages and current information.
Suggested lead: State ICT agency
FindingJigawa meets this measure in part: some evidence of access to key ministries and government institutions through the main state website was found, but it was incomplete or inconsistent.
RecommendationGive each ministry, department and agency a working entry point from the main state website.
Suggested lead: State ICT agency
FindingJigawa meets this measure in full: the assessment found clear evidence of consistency and recognisability of official government web domains.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingJigawa meets this measure in part: some evidence of presence of active official government accounts on X and Facebook was found, but it was incomplete or inconsistent.
RecommendationOperate active, clearly identified state government accounts on X and Facebook.
Suggested lead: Communications office
Digital Activity and Content is well developed with gaps, earning 63% of available points. Fully met: Governance Content Quality.
FindingJigawa meets this measure in part: some evidence of whether official social media accounts are linked to the state government website was found, but it was incomplete or inconsistent.
RecommendationLink official social media accounts from the website and the website from each account.
Suggested lead: Communications office
FindingJigawa meets this measure in part: some evidence of regularity of original governance-related posts on official social media was found, but it was incomplete or inconsistent.
RecommendationSet an editorial calendar for original governance updates and assign a responsible editor.
Suggested lead: Communications office
FindingJigawa meets this measure in full: the assessment found clear evidence of the extent to which social media content provides substantive governance information.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingJigawa meets this measure in part: some evidence of breadth of government sectors represented in social media communication was found, but it was incomplete or inconsistent.
RecommendationFeature updates from health, education, agriculture, works and other key sectors.
Suggested lead: Information officers in MDAs
Digital Service Delivery and Integration is well developed with gaps, earning 63% of available points. Fully met: Education Service Online.
FindingJigawa meets this measure in part: some evidence of availability of online tax payment services was found, but it was incomplete or inconsistent.
RecommendationProvide a working online pathway to assess and pay state taxes with a receipt.
Suggested lead: State Internal Revenue Service
FindingJigawa meets this measure in full: the assessment found clear evidence of availability of online scholarship and bursary services.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingJigawa meets this measure in part: some evidence of availability of online health insurance enrolment services was found, but it was incomplete or inconsistent.
RecommendationLet residents enrol in the state health insurance scheme through a working online form.
Suggested lead: State Health Insurance Agency
FindingJigawa meets this measure in part: some evidence of availability of online land administration services was found, but it was incomplete or inconsistent.
RecommendationPublish online pathways for land search, applications and certificate processing.
Suggested lead: Ministry of Lands / Geographic Information Service
Transparency and Citizen Engagement is well developed with gaps, earning 75% of available points. Fully met: Budget Published Online and State Policy Framework Available Online.
FindingJigawa meets this measure in full: the assessment found clear evidence of public availability of the approved annual state budget.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingJigawa meets this measure in part: some evidence of availability of information on government projects and implementation progress was found, but it was incomplete or inconsistent.
RecommendationPublish project lists with locations, costs and implementation progress updated regularly.
Suggested lead: Ministry of Budget and Planning
FindingJigawa meets this measure in part: some evidence of accessibility of digital feedback channels and responsiveness to citizen enquiries was found, but it was incomplete or inconsistent.
RecommendationProvide monitored feedback channels and publish expected response times.
Suggested lead: Citizen engagement office
FindingJigawa meets this measure in full: the assessment found clear evidence of public availability of the state’s current strategic policy framework or development plan.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
Recommendations
From evidence to action
Illustrative suggestions based on sample scores; verify the underlying evidence before making reform decisions.
Priority 1 · 1/2 recorded
Keep an official, secure state website online with clear ownership, working pages and current information.
Suggested lead: State ICT agency
Priority 2 · 1/2 recorded
Give each ministry, department and agency a working entry point from the main state website.
Suggested lead: State ICT agency
Priority 3 · 1/2 recorded
Operate active, clearly identified state government accounts on X and Facebook.
Suggested lead: Communications office
