South East · 2026 assessment · Rank #31 of 36
“Coal City State”
At a glance
Strongest pillar
25% of available points
Needs most attention
13% of available points
National position
#3130 states score above
Zone position
#33 of 5 in South East
Equal scores are ordered alphabetically. Pillar ties follow framework order.
2026 · Sample data
The headline
Enugu sits in the Foundation of the 2026 assessment. Its digital governance is strongest in Digital Presence, where much of the expected evidence is already in place.
The greatest opportunity lies in Transparency and Citizen Engagement. Several basic measures are not yet evidenced, so focused groundwork here would lift the whole profile.
30 states score above Enugu nationally.
Four pillars
Four equally weighted pillars make up the overall score. Each bar shows how much of that pillar’s available evidence was found.
Indicator findings
Choose a pillar to read what was found for each indicator and the recommended next step.
Digital Presence is at an early stage, earning 25% of available points. Not yet evidenced: Single State Portal and Government Domain Coherence.
FindingEnugu meets this measure in part: some evidence of availability and functionality of the official state government website was found, but it was incomplete or inconsistent.
RecommendationKeep an official, secure state website online with clear ownership, working pages and current information.
Suggested lead: State ICT agency
FindingThe assessment did not find qualifying evidence of access to key ministries and government institutions through the main state website for Enugu.
RecommendationGive each ministry, department and agency a working entry point from the main state website.
Suggested lead: State ICT agency
FindingThe assessment did not find qualifying evidence of consistency and recognisability of official government web domains for Enugu.
RecommendationMove government sites onto a consistent .gov.ng structure so residents can recognise official sources.
Suggested lead: State ICT agency
FindingEnugu meets this measure in part: some evidence of presence of active official government accounts on X and Facebook was found, but it was incomplete or inconsistent.
RecommendationOperate active, clearly identified state government accounts on X and Facebook.
Suggested lead: Communications office
Digital Activity and Content is at an early stage, earning 13% of available points. Not yet evidenced: Social Media Integration, Posting Consistency and Frequency and Sectoral Diversity.
FindingThe assessment did not find qualifying evidence of whether official social media accounts are linked to the state government website for Enugu.
RecommendationLink official social media accounts from the website and the website from each account.
Suggested lead: Communications office
FindingThe assessment did not find qualifying evidence of regularity of original governance-related posts on official social media for Enugu.
RecommendationSet an editorial calendar for original governance updates and assign a responsible editor.
Suggested lead: Communications office
FindingEnugu meets this measure in part: some evidence of the extent to which social media content provides substantive governance information was found, but it was incomplete or inconsistent.
RecommendationExplain decisions, budgets, projects and services rather than only ceremonial updates.
Suggested lead: Communications office
FindingThe assessment did not find qualifying evidence of breadth of government sectors represented in social media communication for Enugu.
RecommendationFeature updates from health, education, agriculture, works and other key sectors.
Suggested lead: Information officers in MDAs
Digital Service Delivery and Integration is at an early stage, earning 25% of available points. Not yet evidenced: Online Tax Payment Portal and Land Administrative Service Online.
FindingThe assessment did not find qualifying evidence of availability of online tax payment services for Enugu.
RecommendationProvide a working online pathway to assess and pay state taxes with a receipt.
Suggested lead: State Internal Revenue Service
FindingEnugu meets this measure in part: some evidence of availability of online scholarship and bursary services was found, but it was incomplete or inconsistent.
RecommendationAllow scholarship and bursary applications to be submitted and tracked online.
Suggested lead: Ministry of Education / Scholarship Board
FindingEnugu meets this measure in part: some evidence of availability of online health insurance enrolment services was found, but it was incomplete or inconsistent.
RecommendationLet residents enrol in the state health insurance scheme through a working online form.
Suggested lead: State Health Insurance Agency
FindingThe assessment did not find qualifying evidence of availability of online land administration services for Enugu.
RecommendationPublish online pathways for land search, applications and certificate processing.
Suggested lead: Ministry of Lands / Geographic Information Service
Transparency and Citizen Engagement is at an early stage, earning 13% of available points. Not yet evidenced: Budget Published Online, Citizen Engagement and Responsiveness and State Policy Framework Available Online.
FindingThe assessment did not find qualifying evidence of public availability of the approved annual state budget for Enugu.
RecommendationUpload the current approved budget in a readable, downloadable format and keep past years available.
Suggested lead: Ministry of Budget and Planning
FindingEnugu meets this measure in part: some evidence of availability of information on government projects and implementation progress was found, but it was incomplete or inconsistent.
RecommendationPublish project lists with locations, costs and implementation progress updated regularly.
Suggested lead: Ministry of Budget and Planning
FindingThe assessment did not find qualifying evidence of accessibility of digital feedback channels and responsiveness to citizen enquiries for Enugu.
RecommendationProvide monitored feedback channels and publish expected response times.
Suggested lead: Citizen engagement office
FindingThe assessment did not find qualifying evidence of public availability of the state’s current strategic policy framework or development plan for Enugu.
RecommendationMake the current development plan or strategic policy framework available online.
Suggested lead: Ministry of Budget and Planning
Recommendations
From evidence to action
Illustrative suggestions based on sample scores; verify the underlying evidence before making reform decisions.
Priority 1 · 0/2 recorded
Give each ministry, department and agency a working entry point from the main state website.
Suggested lead: State ICT agency
Priority 2 · 0/2 recorded
Move government sites onto a consistent .gov.ng structure so residents can recognise official sources.
Suggested lead: State ICT agency
Priority 3 · 0/2 recorded
Link official social media accounts from the website and the website from each account.
Suggested lead: Communications office
