South South · 2026 assessment · Rank #7 of 36
“The People’s Paradise”
At a glance
Strongest pillar
100% of available points
Needs most attention
75% of available points
National position
#76 states score above
Zone position
#22 of 6 in South South
Equal scores are ordered alphabetically. Pillar ties follow framework order.
2026 · Sample data
The headline
Cross River sits in the Advanced of the 2026 assessment. Its digital governance is strongest in Digital Activity and Content, where much of the expected evidence is already in place.
The greatest opportunity lies in Digital Presence. With most indicators already fully met, the next step is consolidating gains and closing the remaining gaps.
6 states score above Cross River nationally.
Four pillars
Four equally weighted pillars make up the overall score. Each bar shows how much of that pillar’s available evidence was found.
Indicator findings
Choose a pillar to read what was found for each indicator and the recommended next step.
Digital Presence is well developed with gaps, earning 75% of available points. Fully met: Single State Portal and Government Domain Coherence.
FindingCross River meets this measure in part: some evidence of availability and functionality of the official state government website was found, but it was incomplete or inconsistent.
RecommendationKeep an official, secure state website online with clear ownership, working pages and current information.
Suggested lead: State ICT agency
FindingCross River meets this measure in full: the assessment found clear evidence of access to key ministries and government institutions through the main state website.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingCross River meets this measure in full: the assessment found clear evidence of consistency and recognisability of official government web domains.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingCross River meets this measure in part: some evidence of presence of active official government accounts on X and Facebook was found, but it was incomplete or inconsistent.
RecommendationOperate active, clearly identified state government accounts on X and Facebook.
Suggested lead: Communications office
Digital Activity and Content is a clear strength, earning 100% of available points. Fully met: Social Media Integration, Posting Consistency and Frequency, Governance Content Quality and Sectoral Diversity.
FindingCross River meets this measure in full: the assessment found clear evidence of whether official social media accounts are linked to the state government website.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingCross River meets this measure in full: the assessment found clear evidence of regularity of original governance-related posts on official social media.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingCross River meets this measure in full: the assessment found clear evidence of the extent to which social media content provides substantive governance information.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingCross River meets this measure in full: the assessment found clear evidence of breadth of government sectors represented in social media communication.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
Digital Service Delivery and Integration is a clear strength, earning 100% of available points. Fully met: Online Tax Payment Portal, Education Service Online, Health Insurance Service Online and Land Administrative Service Online.
FindingCross River meets this measure in full: the assessment found clear evidence of availability of online tax payment services.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingCross River meets this measure in full: the assessment found clear evidence of availability of online scholarship and bursary services.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingCross River meets this measure in full: the assessment found clear evidence of availability of online health insurance enrolment services.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingCross River meets this measure in full: the assessment found clear evidence of availability of online land administration services.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
Transparency and Citizen Engagement is a clear strength, earning 88% of available points. Fully met: Budget Published Online, Citizen Engagement and Responsiveness and State Policy Framework Available Online.
FindingCross River meets this measure in full: the assessment found clear evidence of public availability of the approved annual state budget.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingCross River meets this measure in part: some evidence of availability of information on government projects and implementation progress was found, but it was incomplete or inconsistent.
RecommendationPublish project lists with locations, costs and implementation progress updated regularly.
Suggested lead: Ministry of Budget and Planning
FindingCross River meets this measure in full: the assessment found clear evidence of accessibility of digital feedback channels and responsiveness to citizen enquiries.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
FindingCross River meets this measure in full: the assessment found clear evidence of public availability of the state’s current strategic policy framework or development plan.
RecommendationSustain this standard: keep the evidence current and test it regularly from a resident’s point of view.
Recommendations
From evidence to action
Illustrative suggestions based on sample scores; verify the underlying evidence before making reform decisions.
Priority 1 · 1/2 recorded
Keep an official, secure state website online with clear ownership, working pages and current information.
Suggested lead: State ICT agency
Priority 2 · 1/2 recorded
Operate active, clearly identified state government accounts on X and Facebook.
Suggested lead: Communications office
Priority 3 · 1/2 recorded
Publish project lists with locations, costs and implementation progress updated regularly.
Suggested lead: Ministry of Budget and Planning
